Industry Solutions

Tailored to your mission.

RexoQR is built to adapt to the unique workflows of government, banking, and healthcare environments.

Banking
Healthcare
Government
Licensing, permits, and public services

Government Offices

Common pain points

  • Long, unpredictable queues deter citizens
  • Staff overwhelmed during peak hours
  • No visibility into real-time wait times
  • Paper-based ticketing is error-prone

Use cases

Visa & immigration centersDriver's license officesTax & revenue officesLand registry branches

How RexoQR solves it

QR-based entry

No physical tokens — guests join digitally from the branch entrance.

Multi-service routing

Route visitors to the right counter for licensing, permits, or inquiries automatically.

Staff workload balancing

Managers can see queue depth per counter and reassign staff in real time.

Session reports

End-of-day summaries of tokens served, wait times, and completion rates.

Account services, loans, and teller management

Banks & Financial Services

Common pain points

  • Uneven load across teller counters
  • Clients leave due to long wait uncertainty
  • Cashier and teller coordination is manual
  • No data on peak hours or service durations

Use cases

Retail bank branchesCredit unionsMicrofinance institutionsForeign exchange desks

How RexoQR solves it

Service-specific queues

Separate queues for deposits, loans, and account opening — each with its own SLA.

Cashier integration

Tokens requiring payment are routed to cashiers automatically after counter processing.

Priority service lanes

VIP or priority customers can be assigned elevated queue positions.

Live dashboard

Branch managers see real-time metrics and can intervene before queues back up.

Walk-in and appointment-based queues

Clinics & Healthcare

Common pain points

  • Crowded waiting rooms increase infection risk
  • Patients don't know when to expect their turn
  • Document collection is manual and slow
  • Staff spend time managing physical queues

Use cases

General practice clinicsSpecialist outpatient centersPharmacy queuesDiagnostic imaging centers

How RexoQR solves it

Remote waiting

Patients can wait in their vehicle or outside until they're called — shown on their phone.

Document upload

Patients submit referral letters or ID documents digitally before being called.

Triage-based routing

Emergency and walk-in queues are managed separately with priority overrides.

Appointment integration

Walk-in tokens coexist with scheduled appointments in a unified queue view.

See it live in your branch

Tell us about your branch and we'll show you exactly how RexoQR fits your workflow.

Request a Demo